Please enter the dates of your stay and check what conditions apply to your preferred room. +1-305 925 3094. palaceresorts@clubreservations.com. coffee maker, CHI bath amenities, CHI branded professional hairdryer and straightener, aromatherapy menu, pillow menu, bathroom scale, smart TV, bathrobe and slippers, and turndown service. Momo - Restaurant specializing in Japanese cuisine. So many options and the food is delicious. Moon Palace Jamaica, a powder-sand paradise in Ocho Rios, is close to world-famous attractions. This webpage gives you options for contacting the resort: https://jamaica.moonpalace.com/en Another option is Info@palaceresorts.com. Place was clean and comfortable. Its good for 2 people max. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The property also has a tennis court, a fitness center and water sports facilities. Where entertainment meets upscale comfort. Hello Queenie E, We appreciate you coming to Moon Palace Jamaica. Hello Nicole,Thank you for sharing your wonderful review. Discover the delights of Yaaman Adventure Park, a stunning attraction set over 1,000 acres and located in the parish of St. Mary, just five miles from Moon Palace. He was very informative and very entertaining. Explore savory recipes at the hand of world-class chefs in the most intimate settings. 116,714 were here. Here, laidback Caribbean charm and unparalleled all-inclusive luxury sing in harmony. Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards. Enter the email address registered to your account. We had a wonderful trip. Family vacation Friends' getaway Chill out in OCHO RIOS, JAMAICA Dramatic waterfalls and beachside mountain views are the hallmarks of Ocho Rios, on Jamaica's north coast. Renowned for over-the-top all-inclusive amenities such as unlimited gourmet dining and snacks, top-shelf drinks, a FlowRider Double Wave Simulator, state-of-the-art Playroom for kids, a lounge designed specifically for Teens, and world-class entertainment and nightlife, it offers the perfect vacation for families and couples alike. PO Box 100Main Street, Ocho RiosOcho RiosJamaica, Normal Check-in: 15:00Normal Check-out: 12:00. Full Reservations / Users - Mexico and Brazil, Full Reservations / Users - Rest of the World. Not a member? This suite, sleeping six guests, boasts one king-size bedroom with an in-room double We especially enjoyed the Jerk Hut. We are excited to have your back for another great stay.Best Regards. VIEW RATES. I get if it happened one day but the fact that a kids slide would close daily for many hours without any valid excuses is not appropriate. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna. Nestled on the north coast of the island, the sublime resort spans 17 acres, with a luxury all-inclusive concept offering more than 700 rooms and suites boasting 24-hour room service and CHI bath amenities; superb dining venues; premium drinks and non-motorised AWE Spa is the property's spa and services include body wraps, couples treatments, and mani/pedis. Started the review with talking about the great staff and would like to end with naming some that made our vacation a blast, Lasonya at the Entertainment Hall, Kimono at the Piano Bar, Austin and Anthony at Momo's, Rene and Damion at the Pool and of course Menece. Overall a great fun satisfying all inclusive experience. There is no leadership and it looked like she was mentoring staff which I would recommend she stay in the office and not interact with any patrons. We are looking forward to seeing you again soon. (additional charge). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). Staff were wonderful! Moon Palace Jamaica. (additional charge), Dry cleaning Claim your listing for free to respond to reviews, update your profile and much more. Spend your days by the pool or grab your board and a surfing experience on our FlowRider double wave simulator. I also spent a morning at the spa which was very nice and beautifully designed. No need to sign-in. Moon Palace Jamaica is nestled in the beautiful surroundings of Ocho Rios, and boasts more than 700 luxurious accommodations with oceanfront and partial ocean views of the Caribbean Sea, each with 24-hour room service, free WIFI, CHI-branded amenities, complimentary calls to Continental US and Canada, and more. We got the text and then we went to our room. The grounds are nice and staff can clearly be trained, butthere is no leadership or vision to do so. Kids slide closed daily at noon sometimes earlier because no staff is available. more. There is also a dining and bar area, a living room with state-of-the-art technology, and ocean-view balcony (only some rooms). Water sports, surf machine, and waterslide available on-site. At Bucaneers Reef an all-encompassing buffet of Jamaican and international dishes awaits. If you have forgotten the email address, or require further assistance, please reach out to our support team. If you would like to fly from another departure point then please click here. No, there aren't connecting guestrooms at this all-inclusive property. Report inappropriate content Moon Palace Jamaica -- All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Onsite food and beverages are included in the room price (some restrictions may apply). SEE RATES! They made sure we were well taken care of. And relax completely at Awe Spa, the largest spa on the island. Thank you for recognizing them and thy will all be commended. Our favorite bar was The Piano bar. Moon Palace Jamaica. He said I have to go look for them and of course after talking to 4 different people, I got told no managers/supervisors are available. Activities and facilities/equipmentAll non-motorized water sports are included. Sincerely, Shawna-Lee Depass E-Concierge Moon Palace Jamaica. This list may not be comprehensive. Ocean and pool views. Fast forward to the next day the family came to check in and they give they a room on a different floor. Cancn - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R. guests). I am trying to send an email to the Moon Palace Jamaica Grande but unable to locate a direct email address. The view of the mountains and the ocean was amazing. Cannot be more then 28 days between check-in and check-out dates. Service on the pool is non existent, if youre lucky theyll come once to take your order and sometimes it took over an hour to actually get our drinks. Front desk staff will greet guests on arrival. info@mvg.palaceresorts.com.mx. I preferred the pools and beach in Jamaica to most other lo in Mexico. Comfortably relaxing,bars,food,entertainment all just minutes from eachother. Definitely nothing they say to me tomorrow would sway me to come back again. | FROM 760,00 (JMD $) All buffet and la carte meals, snacks, and beverages included, Activities and services offered by independent operators, This property doesn't allow pets or service animals. Log-in or Register and get immediate access to 2018 Salary Survey, This two-bedroom suite has one bedroom with a king-size bed and a second bedroom with Exclusivity. To schedule a personal video call with one of our travel experts, enter your details below: Mon-Fri 9am - 5:30pm | Sat 10:00am - 4:00pm. Next. Kindest Regards, Shawna-Lee Depass E-Concierge Moon Palace Jamaica, Hotels near Dolphin Cove Moon Palace Jamaica Grande. At Konoko Falls you can see the home of the islands first inhabitants the Taino Indians, just 1.5 miles away. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for JMD 10000 per person roundtrip. From the moment we arrived to our departure the staff there were very welcoming and very friendly. We have also noted your dissatisfaction and have shared it with the various department for ways to avoid any reoccurance.We do hope to have you back again. Accessible parking is also available for guests. Delighted to hear of the exceptional service provided by our friendly staff. Moon Palace Jamaica is nestled in the beautiful surroundings of Ocho Rios, and boasts more than 700 luxurious accommodations with oceanfront and partial ocean views of the Caribbean Sea, each with 24-hour room service, free WIFI, CHI-branded amenities, complimentary calls to Continental US and Canada, and more. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. We do hope based on the information provided by the Manager and my response , you will understand that this was by no fault a result of the service from Moon Palace Jamaica. One reservation per stay in speciality restaurants, one additional premium liquor bottle per stay, LOccitane bath products, two massages, waiter service on beach, upgraded minibar, and late check-out and We are happy to hear that had a grand time staying at the resort and enjoying all the amenities the hotel has to offer. The least she could have done is apologize for being rude and behaving like that with kids around. There was an error processing the request, please try again. Loraine and Sutania, the beach servers were exceptional. Complimentary WiFi, 24-hour room service, complimentary red wine, minibar, liquor dispenser, in-room snacks, Lavazza coffee maker, CHI bath amenities, CHI branded professional hairdryer and straightener, bathroom scale, smart TV, bathrobe and slippers, and turndown service. Excellent breakfast. We felt at home and everyone made us feel like family. bathrobe and slippers, and turndown service. At night, the fabulous nightclub is ideal for dancing and making new friends. There's no shortage of feel-good vibes and the sun-soaked grooves of reggae, too. We do welcome you again to spend yet another lovely vacation. Does Moon Palace Jamaica have airport transportation? Also, fair warning, those depending on transportation to and from the airport, please be wary and prepared to find your own taxi from Moon Palace Jamaica to Montego Bay. Moon Palace Jamaicas accommodation is contemporary in style, with modern amenities and furnishings. Moon Palace Jamaica Grande's restaurants offer all-inclusive menus as well as free snacks 24 hours a day. We are happy to hear that you appreciated the scenic drive to the resort, the food was good, especially the tasty patties. Unfortunately this resort has wasted potential clearly from poor management. Address: PO Box 100, Main Street, Ocho Rios, Ocho Rios, Jamaica. We look forward to welcome you back soon. . Her remarks were check your email which her interpretation was incorrect and it did not say my card would be charged upon arrival. I would recommend a visit to this resort to see how its actually run. Poor service- save your money and go somewhere else! Where the desert meetssea and adults-only indulgence. To make reservations via the Call Center, please dial. The rooms are modern and have a liquor dispenser of international brands. Wander around the serene Shaw Park Botanical Gardens, lively up yourself at the Reggae Xplosion Museum and enjoy the golden sands and shallow waters of Turtle Beach, all of which are under a mile away. * Opening Times Closed UK Public Holidays. has a walk-in shower. We have many family memories where a Palace Resort has been the backdrop. The bathroom has a walk-in The rooms are tiny,there is no space to move with 4 people. Practice your swing on our Jack Nicklaus signature golf course; tackle dunes, jungle, and lakes in Keep your little ones active and entertained, all while under the close supervision of the hotels expertly trained staff. Authentication failed, please verify your information. However, we were told that we could go downstairs for lunch and we will receive a text when the room was ready. Montego Bay Airport is 100 km away. Above and beyond luxury comfortthe Grand experience. Can anyone help me please ? We are pleased to know that you and your family enjoyed all the amenities the resort had to offer and that the staff had a significant role in making your stay even more memorable, we will be sure to commend them for their wonderful service. Specialty Restaurants MOMO was excellent it was Habachi the service and food were great. Our favorite drink was the "Bob Marley". Prices shown are updated every 24 to 48 hours. This topic has been closed to new posts due to inactivity. more. You may want to try the live chat feature on their web page. The hotel is located on the largest private beach in Ocho Rios at the head of the famed Ocho Rios Bay and less than a mile from downtown Ocho Rios. Room types may vary. Buccaneers Reef - Buffet restaurant specializing in international cuisine. A/c worked super well, our room was cold all the time which felt great after being in the hot sun all day. Make the 600-foot ascent to these naturally cascading waterfalls. Food choices and variety was good. This property advises that enhanced cleaning and guest safety measures are currently in place. Yesahhhh!! For more details, review the cancellation policy on our site. Check out total event space, meeting rooms, and request a proposal today. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica). ATOL & ABTA protection, Recommended: We've been to the Moon Palace Jamaica. Moon Palace Jamaica Resort and Spa - All Inclusive - Ocho Rios, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Beach Palace Cancun Cozumel Palace Free! Taking pride of place on the largest private beach in Ocho Rios, the Moon Palace Jamaica is a relaxing all-inclusive beach resort offering world-class laid-back luxury. The pride of the resort includes luxurious accommodations, fine dining, delicious snacks, top-shelf drinks, 24-hour room service, free wireless Internet, and the best staff. E-mail. VIEW RATES. Lets start with arrival. This webpage gives you options for contacting the resort: https://jamaica.moonpalace.com/en Another option is Info@palaceresorts.com. A sauna and a fitness center are other recreation options. The food he made was delicious, and was very careful to not cross contaminate shell fish, as my husband is allergic. Luxury accommodation Discover Moon Palace, Jamaica, a luxury all-inclusive resort on the largest private beach in Ocho Rios, with a sublime spa, four pools, children's club and complimentary watersports.Enquire about exclusive offers! The Jerk Hut is FIYAHHHH! What are some restaurants close to Moon Palace Jamaica? Airport (MBJ): 101-min drive, 61.1 mi/98.4 km, Ocho Rios (OCJ-Ian Fleming Intl. Dear Rudy L, We are very grateful that you took the time to share this excellent review. Top room amenities include a minibar, air conditioning, and a flat screen TV. @moonpalace management. Beach on left may have Dear lonalynn , We appreciate you taking the time to share your review. Does Moon Palace Jamaica have an airport shuttle? I emailed the palace resorts email address sometime ago but have never had a response? The AweSpa at Moon Palace Jamaica is the largest spa on the island. Go ahead, take a look at just how nice things can be. Did not like the sales talk of promises that were made during the selling of vacation rentals. I thought that was ridiculous but I did anyways because this behaviour should not be ok. early check-in. Hi Does anyone know the email address for (ta && ta.queueForLoad ? A good all round for activities other than the beach. We're on hand seven days a week here in Moorgate - City of London, call today. Laid-back charm in the heart of Playa's spirited nightlife. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. To search for prices and availability simply click the button below. Guests of Moon Palace Jamaica All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. We are also thankful to you for highlighting that the games at the lounge are all free! Dear Lazor,Thank you for sharing your 5 star review we hope to have you back.Best Regards, Hello Carl B,Thank you for taking the time to share this wonderful review. Enjoy the sound of the waves as you reminisce On the second day it was over 3 hours and I had to call again. The con was that everything in the room was cleaned and we came back there was no wash clothes. What are some of the property amenities at Moon Palace Jamaica? Special requests are subject to availability at the time of check-in. Thank you for visiting Moon Palace Jamaica. Enter the email address registered to your account. Best price guaranteed This property is all-inclusive. Show on map. Discover the mysticism of the Mayan ruins, immerse in the underwater world or tear across a circuit of 10 zip lines over the lush jungle. The astetics of the hotel, the rooms and the overall property is above excellent. Change passenger numbers, destination and dates of travel. I liked that the rooms are cleaned in the morning and then. We got to the hotel by 9pm, they had the rooms ready for us and no line ups. . Some of the excuses I got from staff: - some of the older kids were rude to the lifeguard so he closed the slides for all the kids - the lifeguard had to go for lunch so no one is available to open it - if I wanted my kids to go on the slides, I can stand by the gates and let them in one at a time. Find the perfect holiday to suit you. The facilities were well kept overall. For dinner, some restaurants require more formal evening attire which includes long trousers for men and, long or short sleeve dress shirts (with or without collar) or polo shirts. We are happy to hear that we did not disappoint. The friendliness of the staff and how prompt they are in cleaning the common areas. This room features a king-size bed (sleeps three guests) or two double beds (sleeps four As well as heated Offering a spa and a swimming pool with a wave machine and water slides, Moon Palace Jamaica - All Inclusive is located on the beachfront in Ocho Rios. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. This junior suite boasts a king-size or two double beds and a bathroom with walk-in shower. Payments made by partners impact the order of prices displayed. Temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available. -Average salary for corporate, association and third-party Shoes should also be worn. VIEW RATES. We were greeted with a warm refreshing towel and a non-alcoholic drink. We arrived at Moon Palace after a 2-hour drive. Older children and adults will enjoy the Wired Lounge, a space brimming with arcade and console games. I would definitely visit moon palace Jamaica again! Thank you for your feedback. If you would like to fly from another departure point then, Collect bonus Avios on holiday package, hotel and car bookings, All holidays booked on ba.com are ATOL protected, Wireless internet connection in public areas, Combine and save - book your flight + hotel or flight + car hire together for the best deals, Hotels in every destination that BA fly to, Accommodation that meets stringent health and safety criteria, Access to a 24-hour support helpline, based in the UK. The email sent to me said there would be 2000$ penalty if the meeting would not be done. The hotel amenities are great, the beach is amazing and calm. Facilities include a kids club complete with a playground, soft play and more. (additional charge), Spa The front desk girl was rude, sarcastic and charged my card 2000$ up front not even a hold, refused for me to speak to the manager and the room was not ready at 330pm. After waiting for my room, after traveling all day, there were no wash cloths to bathe. Open daily for breakfast, lunch, and dinner. Whilst we are unable to reply to you personally, we do appreciate your comments which will be used to help us improve our website. by the wonderful staff at Pier-8..what a wonderful and delicious meal. Reservations are required for the teppanyaki tables. This king-size room has additional VIP amenities as well as the standards. We are also sorry that you were not made aware of the fact that guests with special dietary needs may visit the public relations desk, located in the lobby. Are there opportunities to exercise at Moon Palace Jamaica? So finally, I spoke to housekeeping to find out what in the world is the problem. We got through the line and we were told that our room was not ready. and an agent will gladly assist with your reservation. Moon Palace Jamaica, Ocho Rios: See 5,064 traveller reviews, 5,874 photos, and cheap rates for Moon Palace Jamaica, ranked #5 of 35 hotels in Ocho Rios and rated 4.5 of 5 at Tripadvisor. Alternatively drop by the Jerk Hut to grab a casual bite and sample the flavours of authentic jerk spice cooking and other traditional Jamaican methods. Open daily. in the evening a turn-down service where they put chocolates on the table and put on the humidifier which was very refreshing. Value for money. First time to Jamaica, but will not be our. Hotel information and unofficial booking website. If you have forgotten the email address, or require further assistance, please reach out to our support team. Main Street, Ocho Rios, St. Anne's, Jamaica, Ocho Rios, Jamaica. Kindly note that this service has an additional fee. Be sure the travel professional knows your hotels latest details. I ask how come they didnt read the notes on the file.l, they said yeah they gave the room to someone else and nothing we can do about it. Join now. Picture-perfect sunsets. VIEW RATES. The Momo and Gondola (fine dining) restaurants are exceptional - compliments to the chefs. We are day 4 now and this continues to be an issue. * Shawna-Lee Depass E-Concierge Moon Palace Jamaica, the arcade is so much fun and the staff are so nice and accommodating. Guests must show proof of child age at check-in. Open from 09:00 to midnight. This property is located in Ocho Rios, just steps from Ocho Rios Craft Park and Ocho Rios Clock Tower, and within a short walk of Turtle River Park. surfing, which is fun for the whole family. service in the poolside was great, a little long wait but really good. and an agent will gladly assist with your reservation. The resort has not overlooked its littlest guests. We would like to inform you to know that our system generates the most suitable departure time correlating with the flight number given to us. Discover wellness and relaxation, courtesy of our luxury I asked them if they checked the notes on the file as we quested connecting rooms with the family we went with. Cancellation and prepayment policies vary according to room type. Re: Email address for moon palace Jamaica. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. . whirlpool tub and one bedroom with two double beds, a private shower and bathroom. Complimentary WiFi, 24-hour room service with child- friendly menu, Xbox player, special childrens snacks, complimentary red wine, minibar, smart TV, bathrobes and slippers (including mini sizes for children), bathrobe and slippers, and turndown service. We did this coordination 48 hours in advance as required and I double checked our departure time in-person with two members of the transportation staff the morning of. For my part, I did make the mistake of providing an inaccurate flight time of 10:30pm vs. 9:00pm (the same flight departs later on the following day and I pulled up the wrong flight info when coordinating travel in advance), but this did not change when the last airport shuttle departed the day of our departure). teneohg.com/member-hotel/moon-palace-jamaica-grande/, https://www.palaceresorts.com/en/purely-palace. All-inclusive soul, flavor, and luxury comfort . Each guestroom is kept vacant for a minimum of 24 hours between bookings. This is the version of our website addressed to speakers of English in South Africa. Their jerk chicken, festival, and corn. With more than 700 well-appointed rooms, Moon Palace Jamaica is Palace Resorts newest resort in Ocho Rios, Jamaica. USA | CANADA 1-800-836-1324. Room service was easy and on time! Wedged on the southern stretch of Ocho Rios Beach with magnificent mountain views Pier 8 is a Caribbean steakhouse restaurant serving a traditional Jamaican breakfast, a la carte favourites and seafood. Kindly note that this service has an additional fee. Everyone will find something to eat. This 705-room, 5-star property welcomes guests with 4 outdoor pools, a restaurant, and free in-room WiFi. The dress code is mainly resort casual, which can include shorts or jeans, t-shirts or polo shirts. TryandBuy@palaceresorts.com. Tucked in the southern tip of Cancun's Hotel Zone, this couples-only all-inclusive resort charms with refined elegance and pure luxury that evokes the spirit of romance. We are happy to hear that we met your expectations and you had a wonderful stay. Enter the email address registered to your account. Our favorite meal was the Jamaican style red snapper dinner prepared. 1 Room. This webpage gives you options for contacting the resort: https://jamaica.moonpalace.com/en Another option is Info@palaceresorts.com. We recommend calling ahead to confirm details. We are delighted to learn about your experience and to know that from start to finish it was magical. Would have been great to have beef Patties though but we were told there was a shortage and they ran out. +52-998-881-6000. complimentary red wine, minibar, liquor dispenser, in-room snacks, Espresso/Americal Guests under 18 years old are not allowed in the fitness facility. There are also a number of bars and a nightclub. This double room features a bathrobe, tile/marble floor and mini-bar. Which languages are spoken by the staff at Moon Palace Jamaica? The housekeeper was great. Please check you have entered your email address correctly before continuing. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USATelephone: (201) 902-2000. Located within a 5-minute walk of Ocho Rios Craft Park, Moon Palace Jamaica - All Inclusive is within a 15-minute stroll of Ocho Rios Clock Tower. or get a no-obligation quick quote to this resort, We're social too#lwcholidays to share your luxury holidays, All our holidays are Get the celebrity treatment with world-class service at Moon Palace Jamaica. Onsite dining. Fill out the form below and we will get back to you as soon as possible. It offers 3-star accommodation with air-conditioned rooms. One Love, One Moonpulsating to the rhythm of Jamaica. They will assist in arranging to speak with the head chef about the preparation of foods that correlates with their dietary needs. The The food was excellent. exclusively for meeting planners. We recently visited Moon Palace Jamaica with our family. This site offers the property's information and telephone number, as well as online Booking service. The kids section/entertainment is AMAZING!! Enjoy perfect pool and beach days. Best Wishes! Yes, Moon Palace Jamaica offers an airport shuttle for guests. The most fulfilling part of your review is knowing that our staff continues to provide excellent A1 service. 020 7749 9245. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Unfortunately the hotel is unavailable for your selected date(s). 1. Reservations. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. Guests can satisfy their appetite at Moon Palaces four delectable restaurants, which We are grateful that you took the time to share your dissatisfaction, which we have noted and shared with the management team to see ways to improve our services.We do hope to see you again for a more memorable stay.Kindest Regards, Hello Stevana,Thank you for taking the time to share you amazing review. and toast to new memories in Sun Palace. But what made the resort extraordinary was the staff. It was our pleasure having you here and we hope to see you again.Best Regards, Hello Rambabu,Thank you for taking the time to share your review. Which room amenities are available at Moon Palace Jamaica? This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach umbrellas. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101862503', '');}, 'log_autolink_impression');moon palace Jamaica?

Apache County Arizona Map, Summer Sizzle Lacrosse Wilbraham Ma, Deliveroo Ceo Contact, Effingham County Il Property Tax Search, Articles M