(1)(i) CMS groups measures by domains solely for purposes of public reporting the data on Medicare Plan Finder. CMS Stars Cut Points: 2020 Changes, Member Engagement Health Plans CAHPS: CMS will adjust the summary and overall rating calculations to take into account the reward factor (if applicable) and the categorical adjustment index (CAI) as provided in this paragraph (f). (j) Special rules for 2021 and 2022 Star Ratings only. For affected contracts with at least 25 percent of enrollees in a FEMA-designated Individual Assistance area at the time of the extreme and uncontrollable circumstance, CMS holds the affected contract harmless by using the higher of the contract's summary or overall rating or both with and without including all of the applicable new measures. (iv) A contract is assigned 4 stars if it does not meet the 5-star criteria and meets at least one of these three criteria: (A) Its average CAHPS measure score is at or above the 60th percentile and the measure does not have low reliability; or, (B) Its average CAHPS measure score is at or above the 80th percentile and the measure has low reliability; or. incorporated into a contract. (2) Clustering algorithm for all measures except CAHPS measures. (vi) CMS develops the model for the modified contract-level LIS/DE percentage for Puerto Rico using the following sources of information: (A) The most recent data available at the time of the development of the model of both 1-year American Community Survey (ACS) estimates for the percentage of people living below the Federal Poverty Level (FPL) and the ACS 5-year estimates for the percentage of people living below 150 percent of the FPL. That's a critical question every health plan has to contend with; the answer can have a significant impact. (ii) An affected contract with at least 25 percent of enrollees in FEMA-designated Individual Assistance areas at the time of the extreme and uncontrollable circumstance is exempt from reporting HEDIS data if the contract completes the following: (A) Demonstrates an inability to obtain both administrative and medical record data that are required for reporting HEDIS measures due to a FEMA-designated disaster in the prior calendar year. They are treated as qualifying plans for the purposes of QBPs as described in 422.258(d)(7) and as announced through the process described for changes in and adoption of payment and risk adjustment policies in section 1853(b) of the Act. CMS will have plan preview periods before each Star Ratings release during which Part D plan sponsors can preview their Star Ratings data in HPMS prior to display on the Medicare Plan Finder. (v) A contract is assigned 5 stars if both of the following criteria in paragraphs (a)(3)(v)(A) and (B) of this section are met plus at least one of the criteria in paragraphs (a)(3)(v)(C) or (D) of this section is met: (A) Its average CAHPS measure score is at or above the 80th percentile; and. Cut points for the staffing ratings and for the QM ratings have been fixed and do not vary monthly. (f) Completing the Part D summary and overall rating calculations. The 4 domains for the Part D Star Ratings are: Drug Plan Customer Service; Member Complaints and Changes in the Drug Plan's Performance; Member Experience with the Drug Plan; and Drug Safety and Accuracy of Drug Pricing. Completing the Part D summary and overall rating calculations. Contracts affected by extreme and uncontrollable circumstances do not have the option of reverting to the prior year's improvement rating. Subject to paragraphs (e)(2) and (3) of this section, CMS will assign weights to measures based on their categorization as follows. (B) The adjusted measure scores are converted to a measure-level Star Rating using the measure thresholds for the Star Ratings year that corresponds to the measurement period of the data employed for the CAI determination. (i) A contract must have scores for at least 50 percent of the measures required to be reported for the contract type to have a summary rating calculated. (3) For 2022 Star Ratings only, CMS runs the calculations twice for the highest rating for each contract-type (overall rating for MAPD contracts and Part C summary rating for MA-only contracts) and Part C summary rating for MAPDs with all applicable adjustments (CAI and the reward factor), once including the improvement measure(s) and once without including the improvement measure(s). Extreme and uncontrollable circumstances. CMS updates overall hospital star ratings. For the Part D measures, CMS will determine MA-PD and PDP cut points separately. Within the measure set that was not adjusted as a result of the current public health emergency, several Star Rating measures saw significant cut-point movement, which caused 156 MA plans to receive lower Star Ratings. (D) A contract with medium variance and a relatively high mean will have a reward factor equal to 0.1. The following rules apply: (i) A contract is assigned 1 star if both of the criteria in paragraphs (a)(3)(i)(A) and (B) of this section are met plus at least one of the criteria in paragraphs (a)(3)(i)(C) or (D) of this section is met: (A) Its average CAHPS measure score is lower than the 15th percentile; and. (ii) The Part D improvement measure is not included in the count of the minimum number of rated measures. Missing data includes data where there is a data integrity issue as defined at 423.184(g)(1). (iii) The clustering algorithm for the improvement measure scores is done in two steps to determine the cut points for the measure-level Star Ratings. CMS updates overall hospital star ratings | AHA News Effects of cut-point movement on CMS Star Ratings. The .gov means its official. To sign up for updates or to access your subscriber preferences, please enter your contact information below. (iii) A contract is assigned 3 stars if it meets at least one of these three criteria: (A) Its average CAHPS measure score is at or above the 30th percentile and lower than the 60th percentile, and it is not statistically significantly different from the national average CAHPS measure score; or, (B) Its average CAHPS measure score is at or above the 15th percentile and lower than the 30th percentile, the reliability is low, and the score is not statistically significantly lower than the national average CAHPS measure score; or. A federal government website managed by the (ii) Outcome and Intermediate outcome measures receive a weight of 3. PDF Five-Star Quality Rating System: Technical Users' Guide State-Level (E) A contract with all other combinations of variance and relative mean will have a reward factor equal to 0.0. For the Part D measures, CMS will determine MA-PD and PDP cut points separately. (i) A contract, even if an affected contract, must administer the CAHPS survey unless exempt under paragraph (i)(2)(ii) of this section. (ii) In determining the CAI values, a measure will be excluded from adjustment if the measure meets any of the following: (A) The measure is already case-mix adjusted for socioeconomic status. (2) Categorical adjustment index. Since highly-rated contracts may have the improvement measure(s) excluded in the determination of their final highest rating, each contract's weighted variance and weighted mean are calculated both with and without the improvement measures. For the Part D measures, CMS will determine MAPD and PDP cut points separately. authorized by law (including Medicare Advantage Rate Announcements and Advance Notices) or as specifically (iii) The combination of the relative variance and relative mean is used to determine the value of the reward factor to be added to the contract's summary and overall ratings as follows: (A) A contract with low variance and a high mean will have a reward factor equal to 0.4. (D) A contract with medium variance and a relatively high mean will have a reward factor equal to 0.1. (B) Part D Call CenterForeign Language Interpreter and TTY Availability. 2023 CMS Star Ratings: How better member targeting and - Inovalon (E) A contract with all other combinations of variance and relative mean will have a reward factor equal to 0.0. CMS is expected to release the star ratings "on or about October 6." Susan Morse, Executive Editor Photo: Fat Camera/Getty Images Medicare Advantage star ratings are expected to decline in this year's annual ranking of the private Part C and D plans. The higher rating is used for the highest rating. (i) Extreme and uncontrollable circumstances. We use the start date of the incident period to determine which year of Star Ratings could be affected, regardless of whether the incident period lasts until another calendar year. Insight into how your current staff mix impacts . (B) Its average CAHPS measure score is statistically significantly higher than the national average CAHPS measure score; (D) Its average CAHPS measure score is more than one standard error above the 80th percentile. (f) Completing the Part C summary and overall rating calculations. (3) Relative distribution and significance testing for CAHPS measures. How CMS Will Calculate Your 2021 Star Rating - Medisolv Five-Star Users' Guide and State-Level Cut Point Tables Updated (iii) Patient experience and complaint measures receive a weight of 4. (g) Applying the improvement measure scores. (i) An affected contract must report HEDIS data unless exempted under paragraph (i)(4)(ii) of this section. CMS Star Rating Dashboard MAIN - DashPoint Analytics (iv) When a contract is an affected contract with at least 25 percent of enrollees in FEMA-designated Individual Assistance areas at the time of the extreme and uncontrollable circumstance with regard to separate extreme and uncontrollable circumstances that begin in successive years, it is a multiple year-affected contract. The data to develop the model will be limited to the 10 states, drawn from the 50 states plus the District of Columbia with the highest proportion of people living below the FPL, as identified by the 1-year ACS estimates. Electronic Code of Federal Regulations (e-CFR), CHAPTER IVCENTERS FOR MEDICARE & MEDICAID SERVICES, DEPARTMENT OF HEALTH AND HUMAN SERVICES. (v) Process measures receive a weight of 1. The Centers for Medicare & Medicaid Services today updated the overall hospital quality star ratings at Care Compare. Table 6 provides the cut points for the QM ratings, and the cut points for the individual QMs are in Appendix Table A2. The higher rating is used for the summary rating. (B) A contract with medium variance and a high mean will have a reward factor equal to 0.3. Effective for the Star Ratings issued in October 2022 and subsequent years, CMS will add a guardrail so that the measure-threshold-specific cut points for non-CAHPS measures do not increase or decrease more than the value of the cap from one year to the next. The site is secure. (iv) For an affected contract with at least 25 percent of enrollees in FEMA-designated Individual Assistance areas at the time of the extreme and uncontrollable circumstance, the contract receives the higher of the previous year's Star Rating or the current year's Star Rating (and corresponding measure score) for each CAHPS measure. The Department may not cite, use, or rely on any guidance that is not posted CMS will determine cut points for the assignment of a Star Rating for each numeric measure score by applying either a clustering or a relative distribution and significance testing methodology. For the 2022 Star Ratings only, CMS will not apply the provisions in paragraph (i)(9) or (10) of this section and CMS will not exclude the numeric values for affected contracts with 60 percent or more of their enrollees in the FEMA-designated Individual Assistance area at the time of the extreme and uncontrollable circumstance from the clustering algorithms or from the determination of the performance summary and variance thresholds for the Reward Factor. The Centers for Medicare & Medicaid Services (CMS) has enhanced its Nursing Home Compare public reporting site to include a set of quality ratings for each nursing home that participates in Medicare or Medicaid. U.S. Department of Health & Human Services (B) Requests and receives a CMS approved exemption. including individuals with disabilities. The 2022 Star Ratings for Medicare Part C & D plans are displayed on the Medicare Plan Finder found at www.medicare.gov. (A) The adjustment factor is monotonic (that is, as the proportion of LIS/DE and disabled increases in a contract, the adjustment factor increases in at least one of the dimensions) and varies by a contract's categorization into a final adjustment category that is determined by a contract's proportion of LIS/DE and disabled beneficiaries. Understanding the 2021 CMS Star ratings for Medicare Advantage plans - RISE New measures that have been in the Part C and Part D Star Rating program for 3 years or less use the hierarchal clustering methodology with mean resampling with no guardrail for the first 3 years in the program. These surveys may result in additional deficiencies. We use the start date of the incident period to determine which year of Star Ratings could be affected, regardless of whether the incident period lasts until another calendar year. (ii) The Part C improvement measure is not included in the count of the minimum number of rated measures. Medicare star ratings: A new methodology | McKinsey (iv) For an affected contract with at least 25 percent of enrollees in FEMA-designated Individual Assistance areas at the time of the extreme and uncontrollable circumstance, the contract receives the higher of the previous year's Star Rating or the current year's Star Rating (and corresponding measure score) for each CAHPS measure. A running list of recent health deficiencies and how they impact your inspection rating. (C) The measure is scheduled to be retired or revised. Disability status is determined using the variable original reason for entitlement (OREC) for Medicare using the information from the Social Security Administration and Railroad Retirement Board record systems. (ii) The contract's service area is within a county, parish, U.S. territory or tribal area designated in a major disaster declaration under the Stafford Act and the Secretary exercised authority under section 1135 of the Act based on the same triggering event(s). (B) A contract with medium variance and a high mean will have a reward factor equal to 0.3. CMS applies the categorical adjustment index (CAI) as provided in this paragraph(f)(2) to adjust for the average within-contract disparity in performance associated with the percentages of beneficiaries who receive a low income subsidy or are dual eligible (LIS/DE) or have disability status. Any measure that reverts back to the data underlying the previous year's Star Rating due to the adjustments made in paragraph (i) of this section is excluded from both the count of measures and the applicable improvement measures for the current and next year's Star Ratings for the affected contract. The 2023 Star Ratings are the first ever where the cutpoint methodology provides plans ratings relief to account for the decreasing measure performance. This document displays graphical trends of star cut points at the measure level, along with each measures definition and data source. Five Star Quality Rating System State-Level Cut Point - BriggsNetNews (ii) All affected contracts are eligible for the Reward Factor based on the calculations described in paragraph (i)(10)(i) of this section. (i) CMS excludes the numeric values for affected contracts with 60 percent or more of their enrollees in the FEMA-designated Individual Assistance area at the time of the extreme and uncontrollable circumstance from the determination of the performance summary and variance thresholds for the Reward Factor described in paragraph (f)(1) of this section. (C) Its average CAHPS measure score is statistically significantly higher than the national average CAHPS measure score and above the 30th percentile. (i) The measures calculated based on HEDIS data are calculated based on data from the 2018 performance period. (vii) A linear regression model is developed to estimate the percentage of LIS/DE for a contacts that solely serve the population of beneficiaries in Puerto Rico. Special rules for the 2023 Star Ratings only. The method combines evaluating the relative percentile distribution with significance testing and accounts for the reliability of scores produced from survey data; no measure Star Rating is produced if the reliability of a CAHPS measure is less than 0.60. (ii) If the highest rating is less than 4 stars without the use of the improvement measure(s) and with all applicable adjustments (CAI and the reward factor), the rating will be calculated with the improvement measure(s). In deciding whether to include the improvement measures in a contract's highest rating, CMS applies the following rules: (i) If the highest rating for each contract-type is 4 stars or more without the use of the improvement measure(s) and with all applicable adjustments (CAI and the reward factor), a comparison of the highest rating with and without the improvement measure(s) is done. (E) Once the QBP ratings are finalized in April of each year for the following contract year, no additional parent organization changes are used for purposes of assigning QBP ratings. (iii) The combination of the relative variance and relative mean is used to determine the reward factor to be added to the contract's summary and overall ratings as follows: (A) A contract with low variance and a high mean will have a reward factor equal to 0.4. (iii) Affected contracts with an exemption described in paragraph (i)(4)(ii) of this section receive the prior year's HEDIS measure stars and corresponding measure scores. Download the infographic on CMS Stars cut point analysis. Medicare Advantage star ratings are expected to decline as CMS lifts Nursing Home Staffing Star Rating Updated August 11, 2022 Overview Numerous studies point to the correlation between higher staffing levels and better patient outcomes, so it was important to CMS to report on facilities' staffing levels as part of the Staffing Star rating process. (A) Part C Call CenterForeign Language Interpreter and TTY Availability. (B) All estimated modified LIS/DE values for Puerto Rico would be rounded to 6 decimal places when expressed as a percentage. In deciding whether to include the improvement measures in a contract's final highest rating, CMS applies the following rules: (i) If the highest rating for each contract-type is 4 stars or more without the use of the improvement measure(s) and with all applicable adjustments (CAI and the reward factor), a comparison of the highest rating with and without the improvement measure(s) is done. A multiple year-affected contract receives the higher of the current year's Star Rating or what the previous year's Star Rating would have been in the absence of any adjustments that took into account the effects of the previous year's disaster for each measure (using the corresponding measure score for the Star Ratings year selected). PDF Five Star State-Level Cut Point Table - Updated August 2020 - HHS.gov The factor is calculated as the mean difference in the adjusted and unadjusted ratings (overall, Part D for MAPDs, Part D for PDPs) of the contracts that lie within each final adjustment category for each rating type. Due to the COVID-19 public health emergency (PHE), the same cut point values used to determine the 2020 Star Ratings for HEDIS and CAHPS measures were used to determine their 2021 Star Ratings. (iii) Any measures that share the same data and are included in both the Part C and Part D summary ratings will be included only once in the calculation for the overall rating. (D) An MA-only contract may be adjusted only once for the CAI for the Part C summary rating. Relative performance of the weighted mean (or weighted mean ranking) will be categorized as being high (at or above the 85th percentile), relatively high (between the 65th and 84th percentiles), or other (below the 65th percentile). The ratings take the form of several "star" ratings for each nursing home. (i) For all other measures except those measures identified in this paragraph (i)(6)(ii) of this section, affected contracts with at least 25 percent of enrollees in a FEMA-designated Individual Assistance area at the time of the extreme and uncontrollable circumstance receive the higher of the previous or current year's measure Star Rating (and corresponding measure score). Centers for Medicare & Medicaid Services (CMS) does not arbitrarily set cutpoints, but rather collective performance on each measure determines cutpoints. (ii) The cut points calculated as described in paragraph (i)(7)(i) of this section are used to assess all affected contracts' measure Star Ratings. Measure scores are converted to a 5-star scale ranging from 1 (worst rating) to 5 (best rating), with whole star increments for the cut points. PDF Technical Users' Guide - HHS.gov For affected contracts with at least 25 percent of enrollees in a FEMA-designated Individual Assistance area at the time of the extreme and uncontrollable circumstance, CMS holds the affected contract harmless by using the higher of the contract's summary or overall rating or both with and without including all of the applicable new measures. 1 Changes in the Methodology for the 2022 Star Ratings Medicare Advantage with prescription drug coverage (MA-PD) contracts are rated on up to 38 unique quality and performance measures; MA-only contracts (without prescription drug coverage) are rated on up to 28 measures; and stand-alone PDP contracts are rated on up to 12 measures. (b) Domain Star Ratings. (3) For 2022 Star Ratings only, CMS runs the calculations twice for the highest rating for each contract-type (overall rating for MAPD contracts and Part D summary rating for PDPs) and Part D summary rating for MAPDs with all applicable adjustments (CAI and the reward factor), once including the improvement measure(s) and once without including the improvement measure(s). For the Part D measures, CMS will determine MAPD and PDP cut points separately. (iv) When a contract is an affected contract with at least 25 percent of enrollees in FEMA-designated Individual Assistance areas at the time of the extreme and uncontrollable circumstance with regard to separate extreme and uncontrollable circumstances that begin in successive years, it is a multiple year-affected contract. A Guide to the CMS Nursing Home Survey Star Rating - StarPRO (iii) The Star Ratings measures that remain after the exclusion criteria, paragraph (f)(2)(ii) of this section, have been applied will be adjusted for the determination of the CAI.
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