sonic customer service complaints

Food is cold tater tots taste a bit fishy like dirty oil. Their competitors consistently stink, but even if they didn't, I would still recommend Sonic as they are great.". Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Pure laziness! This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Date of experience: June 02, 2023. customer service contacts 1.3 1751 complaints File a complaint Table of contents Verified Follow Share Complaints Contacts Sonic Drive-In phone number +1 866 657 6642 159 76 Sonic Drive-In website www.sonicdrivein.com What are Sonic Drive-In's email addresses? When the food arrived, I checked to make sure we had everything and left. I also witnessed a man not in uniform flirting with this girl she was only about 18 if that. So we started to go to the sonic on nowata road, I am so disgusted with the sonics that I'm about to stop going there at all, we ordered 2 cheese burgers and 2 unsweet teas we know more than order and our food is already at our car. They should be lucky I don't report that. This place takes 20 minutes to get a bag of ice or an ice tea. 635 s wilshire @binxxley We take food safety issues seriously. I will never buy from Sonic again! I did an online pickup order today and it said 5 minutes when I arrived to the location I pulled up to a stall they said you have to get on the drive thru line. I was left sitting for 30 minutes before I decided to find better service. Professional Services Internet Service Providers Sonic Today is a holiday! The only items that were confused were the addresses and phone numbers. Essence (who rolled her eyes as me before I even spoke), screamed "what?!" Change, Cancel or Move Service - Sonic Sonicdrivein.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. Please explain this No one should be cold especially being the wage for your business is so below minimum wage reguardless them making tips. Notice the bacon? Best contact info for Sonic corporate headquarters with 1-800 home number, email, and office address. Sonic Drive-In - very unprofessional manager behavior 83. Sonic Drive-In is a multinational company founded on June 18, 1953 by Troy Smith with its headquarters located at Oklahoma City, Oklahoma, U.S. and key people behind it being Claudia San Pedro, Brand President, Paige Bass, Senior Vice President and General Counsel, Christina Vaughan, Senior Vice President Sonic Restaurants, Inc., Eddie Saroch, Senior Vice President Franchise Relations and Lori Abou Habib, Chief Marketing Officer. Sonic customer service Reviews Locations News. How do I set up my own webpage? 25 min no food I left. Known for its use of carhops on roller skates, the company annually hosts a competition to determine the top skating carhop in its system. While Sonic Drive-In has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. I for one, would not be disappointed. I ordered a few snacks and a 1/2 price sandwich good only for today, 6-3-2023 on Sonic's app. If you like wendy's then you should know that they have been using this technology for years before us. Sonic Drive-In reviews first appeared on Complaints Board on Aug 18, 2006. Ordered the BLT and Tots Special. No problem so far. I can only speak about my daughter and I experience with our Sonic but if anyone else has this type of issue pls let your child work for McDonald's or something! Chick-Filet is and always be the gold standard for all fast food- plus it tastes a lot better! After I found this out, I spoke with the GM who stated she would handle it, but of course she was friends with him and did nothing. Every time I've gone there, (maybe 4 times) there is always something wrong with equipment and it takes a long time to get my order. BBB is here to help. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Went through the drive thru. The prices on the menu were wrong or I would not have ordered anything. Just my opinion, but I'm sure others feel the same way. Yes, you provide the shirt, apron and hat, that they only get one of, which mean washing daily to be clean but they have to cover the cost of laundering these partial uniforms and purchase shoe and pants of the required uniform and now me being told that all employees are to purchase a jacket from your company to be partially warm during the winter months. Sonic Drive-In was founded in June 18, 1953. You can find contact details for Sonic Drive-In above. we stopped by nowata sonic on my husbands way to work, Thankyou for listening to my grips First n last time here. 1-800-ok-sonic Desired outcome: So that did not make since to me. The inspections are random and the store does not know when the inspector will arrive. Products used:Tater tots with chili and cheese plus lemonade. Maybe your company is hoping to bring in the LGBT Q community. -all locations must follow a strict sonic-safe policy that is endorsed and enforced by an independent organization known as "nsf" (National safety foundation). Treat me like a child why don't you. Cons. Have you already spoken with the drive-in about this? when clean, it tastes good. My daughter was subjected to harsh words, bad attitudes from management and even physical harm before leaving. however, when a company is a just a drive-in, it's some what antisapated that there isn't a tip system. In a parking lot with only 3 cars ordering, I was made to wait extensive periods of time for the workers to respond and take my order. I had started eating so that I may go to my spiritual meeting. I was given cheese sticks that were cold in the middle. Sour dough Grilled cheeseburger and small tot combo 3.99 advertised, GM Deniying my video's of assult by police, Customer service at drive in and after filing a complaint about such treatment, Charges on two cards at sonic online for One meal, customer service contact information for Sonic Drive-In. reviews & complaints Sonic Drive-In Customer Support Rated Extremely Low 122 Resolved 1620 Unresolved 7% of 1742 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Play sonic you can do better living in a small town. Word of mouth is the best advertisement. Sonic Were seriously wondering if this is even beef, has a very funny taste, I won't even give this to my dogs. depending where you go, you get different understandings of sonic and after tring different sonics. I thanked her and mentioned I'm happy for the fast service because I have a 12 noon meeting. -most locations follow the "if you wouldn't eat it, don't send it out" policy. I took a bite of my Double bacon cheese burger. Your staff made the error. I Always get the best service but I also have a concern. 2. I will not be going to Sonic again and I will bad-mouth it as much as possible. I continued to sit there and eat. I'm not going to let my food continue to get cold waiting in line AGAIN only to have you SWAP me the food. Sonic Drive-In, more commonly known as Sonic, is an American drive-in fast-food restaurant chain based in Oklahoma City, Oklahoma. Sonic Drive-In has registered the domain name for sonicdrivein.com for more than one year, which may indicate stability and longevity. Tip for consumers:Very disappointed with this Not sure at this point, wanted to be contacted and concerned shown to my health. Apparently, some of these store operators should be coming to see us so they'll know how a location should be properly run! We tell him and we are waiting and waiting for him to bring out this "free" stuff to us. I suggested to the store manager that termination or suspension of my daughters employment will result in a lawsuit. i worked as a supervisor for 10 years & did not put up with our customers being anyway, but with respect & courtesy!. They've always been great and reliable, and their customer service is top-notch. When got there pushed the check in button on the app and entered the stall number (18). My daughter, who is 16, was hired to work at the Q street Sonic in Pensacola around July 2007. Then he didn't get my order correct because he couldn't shut-up about the salsa issue for two seconds to listen to my order and push the correct corresponding buttons One time I used the drive thru. Use this comments section to discuss problems you have had with Sonic Drive-In, or how they have handled your complaints. I called the customer service line and they offered an apology and $10 gift card, That didn't even cover his meal! I just left the Sonic on Goodman&Getwell in Southaven Ms. Our reviews will not be good ones to both online and to others. Today the food was not warm or fresh (it looked like the burgers had been sitting for a while - judging by the bun condition. Sonic Drive-In Phone, Email, Address, Customer Service Contacts So this same guy comes back out and before we even say anything, he says "The burgers weren't cold, I've been out here waiting on you all to come and get your order". Wanting her to learn to handle her own situations I obliged and stayed out. And boy was it. Sonic Customer Service Complaints Department | HissingKitty.com / HR (Ethics) Hotline - Inspire Brands Initial Sonic Drive-In complaints should be directed to their team directly. My daughter works at the Sonic location at 580 Thornton Road, Lithia Springs, GA 30122. Read the reviews below to see the experience other people have had when dealing with customer service from Sonic. It totally had a chemical taste, not natural at all. the problem is that the emplyees are expected to get a portion of their money through tips. I'm under the impression that my drink will follow shortly.. Then after a total of 20 TWENTY minutes (this is sonic with a small order; not a brick oven pizzeria or sit-down restaurant). Wife just went to sonic drive inn in west valley city and brought back 2 cheeseburgers with fries, this is the worst food I can remember getting in the last 65 years of my life. Went to the store at 3704 84th Ave Circle E. In Sarasota, Fl. 1 review. my husband and I use to go to dewey sonic and we stopped going there because they couldnt get our order right and they play their music so long you cant even hear what they are saying to you over the intercom. Paid for it on the app too and went through. No one even told us that there would be no gravy. I asked the manager on duty, what the policy was against horse playing, he stated there is a zero tolerance, however, stated that he thought the two teens were just playing. I'm pretty upset.. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Desired outcome: Sonic 3254 reviews Claimed Internet Service Providers Open 8:00 AM - 10:00 PM See hours Write a review Highlights from the Business Locally owned & operated Budget friendly 27 years in business Free estimates Consultations available We had waited a total of 30 minutes, we left and went to the sonic on wallisville where we quickly recieved our order! The company strives to accomplish its mission by continually innovating and working to change the face of the broadband service industry. Not sure at this point, wanted to be contacted and concerned shown to my health. We will not be going to this Sonic. Sonic Drive-In Customer Support Rated Extremely Low, Click here to get notifications about new complaints of Sonic Drive-In. I got up to the window to pay and saw little high school students playing and flirting and eating.. and this was before anyone ever came to the window to actually take my cash.. That's just rude and there are too many 'kids' working in our food chains, that behave this way. Tips aren't that great either especially being Linden is such a small and remote area. The meat tasted funny, cold, overcooked, dry, and had been sitting there for a while. Comments are moderated so may not appear immediately. I no longer make it at home. Depending on the severity of the complaint, the owner will inspect the location. We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Bad The overall physical environment is less than to be desired, in regards to the AC Ect. We've been getting the run around for a week. Be careful where you set your cup somebody will help their self to your favorite drink buddyman helps himself every time he gets a chance. This might surprise you, but no business establishment is obligated to interview or hire your daughter. She failed to provide a safe environment, she even failed to call the police to get the situation de-escalated! Working at sonic has given me the opportunity to practice juggling a positive outlook with kind customer service. She is more than willing to learn, though staff in inconsistently making attempts to train her. I used one for 4 orders of 1.99 jumbo popcorn chicken. Sonic Automotive | Complaints | Better Business Bureau Profile I called and the server checked, yes there should be 2 patties. What I noticed from management staff was horrible in how they treated the employees as a whole. @MustionDesign We are working on options to allow this type of customization in the app. More Sonic Drive-In reviews & complaints. The call is free and your next order will most likely be free (To an extent) as well. They say it wont work. Essence replied "you look like a virus." Ive always been given a sauce for what Ive ordered I understand if you want extra you have to SAFETY NOTICE: ComplaintsBoard has analyzed Sonic Drive-In and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. Reviewers complaining about Sonic Drive-In most frequently mention customer service, fast food, and chili cheese problems. Sonic Fiber might be just what you're looking for. Sonic.net, Inc. | Complaints | Better Business Bureau Profile Submit a complaint and get your issue resolved. As soon as possible. Seriously you blink you miss itI'm greatful for Sonic being here because we only had DQ and a subway here but stillNo One should be COLD. Look I go to Sonic just about every day for happy hour but it is getting to where I'm not going as much to the one on 801 6 the street no more cos there is a rude manger there and who ever makes there milk shake does a sloppy Job it will be on the side of the cup I got one today from there and it was messy and sloppy so for now on I'll go somewhere different I don't want to but I can't deal with rude PPL exspecially a manager taking a order so she just made me go somewhere else until y'all can get better manager there, Sonic on 88 and Washington was so rude and disrespectful to my daughter and my deaf sister and when i call to talk to tge manager they tell me the woman that did disrespect them was the manager. The latest review. There are quite a few locations which are run exclusively "by the book" if you will. Placed an order on the sonic app and the gave me my burger all wrong and blasts not mixed.

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sonic customer service complaints