We did everything possible to make the error in the transaction resolve quickly. Revdex's aim is to improve the connection between consumers and businesses. Much to like so far WE OWN AN EVENT VENUE, 5000 SQ FOOT AND WE HAVE BEEN MOPPING FOR 10 YEARS. Great to hear and thank you for your business! Please give our customer service a call. In the window that pops up, make sure Location is set to Allow or Ask. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. CleanFreak.com - Janitorial & Cleaning Equipment and Supplies I have a 4000 sq ft shop and this machine makes cleaning very easy. A week later CleanFreak equipment department called to follow up and make sure the new part was properly working. CleanFreak.com Reviews | Read Customer Service Reviews of www Thank you for your feedback. but again, he was rude, not helpful, made it clear that he didn't care and wasn't going to take any ownership so, I then asked for his managerI was given the name of Tracy with a contact number of:480-812-I called the following week (due to the incident occurring on a Saturday) and left two voicemail's (one the first week and one two-three weeks later) asking for a callback to discuss an issue I had at one of their locations and a month + later, I still have not once been contacted! then they offered a cheaper product and still will will not replace their non functioning product. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Address: 2138 E Florence, Casa Grande, Arizona, United States, 85122. It goes against our guidelines to offer incentives for reviews. We offer many different types (self-contained, portable, spotters, rotary scrubbers, CRBs & more) & have them in stock. We hope in time that the carrier will be able to pass that savings along to the business and the consumer with more competitive rates. Trusted Clean 'Ultimate' Heated Carpet Cleaning Box Extractor w/ 12" Wand & 25' Hose, Mytee Lite 8070 Heated Carpet Extractor & Auto Detailer, Trusted Clean 12 Gallon Portable Extractor Basic Carpet Cleaning Package, Special Order Item (Expected to ship in 1 3 wks), Cimex #CR48CM Triple Head Rotary Carpet Scrubbing Extractor w/ Pad Drivers, Special Order Item (Expected to ship in 3 4 mths), CleanFreak Commercial Carpet Spot Cleaning Machine, Trusted Clean 'Pro-7' Self-Contained Carpet Extractor (7 Gallons) - 17" Head. It goes against our guidelines to offer incentives for reviews. THE CLEAR BAGS I ORDERED 2000 ARE VERY WEAK & BREAK TOO FAST ! 3 weeks no call back. We do appreciate your business. Date of experience: 24 April 2023. He didn't express any empathy, concern or positive customer service at allI told him that there has to be something that they can do to prevent this from happening since it was the second time it's happened to me (at that same location,) or maybe they shouldn't be running the car wash if all you can tell customers is I am sorry you got hit, (not once but twice on two different occasions.) customerservice@cleanfreak.com Our Address CleanFreak 5109 N National Dr. Knoxville, TN 37914 Company Information If you need any of our information to set us up in your system, please take a look below, or you can call us for any additional information that is not listed below at 920-882-8453. i have sent pictures of the products for over a month. Everything worked as it should. Good to hear! The green pads will remove a layer of floor finish. We are pleased to hear that you are happy with your equipment and experience. It goes against our guidelines to offer incentives for reviews. Easy to maneuver your website, affordable prices, good products. The red pads are ideal for light duty scrubbing of hard floors (removes debris and scuff marks without harming the floor finish). I bought the Trusted Clean Automotive Spotter and it works beautifully. Warning: Your browser has Javascript disabled. I apologize for any unforeseen circumstances that were experienced. 2023 Trustpilot, Inc. All rights reserved. Contact (866) 670-0717; Track Order; Customer Service; Menu (888) 722-5508. Thank you for the review and we appreciate your business. Our experienced staff will ensure that your home is restored to an immaculate condition. After being quite rude he stated he wanted me to bring car in and that was the only way he could make a decision.I told him I would take it in tomorrow,but I expect some other excuse from him. 65 reviews of Clean Freak Car Wash - Mesa "I was so happy this place finally opened. Contact - Clean Freak Car Wash These 17 inch blue floor scrubbing pads are meant for general duty scrubbing, and come 5 per case. I begin to tell him my concern and he said he was going to view the video. Copyright 2023 CleanFreak.com, All Rights Reserved. Share your public wishlist on social media, through links, and via custom email. Anyone can write a Trustpilot review. Bigger than what I expected, but definitely gets the job done! Make sure you click Allow or Grant Permission if your browser asks for your location. So happy to hear! Together we mitigate the impact of possible contamination, and better ensure your heath and well-being. We did everything possible to make the error in the transaction resolve quickly. We had our equipment being delivered to an address in North Carolina due to an old address that had been used several years ago by another company. I work full time but clean houses on the side and it was a great add on to my business. We appreciate your business! I appreciate all the time and effort they spent to satisfy their customers. It's the SAK-IT 12-16 Gal SKU: SAK 243306N,.Forgive me I overreacted I know maybe there might have been a much stronger type of clear bags that you have ,But my 1st experience will provide me with a better understanding as to which strength I will order next timeThank you. Some functionality is disabled. International Association of Better Business Bureaus. The communication and ability to finance made this a great experience! Well be back for more parts/supplies and I would definitely recommend to others! This equipment you notice very early quality and workmanship that went into the design. Perfect! * Message * BBB Business Profiles are subject to change at any time. Thank you for your business and have a wonderful day! We appreciate your business! I contacted CleanFreak about the issue. Excellent product, fair price and clear communication about the time line. I was able to find the replacement part I needed for my extractor quick and easy. Click below! Perfect! I ordered it on a Tuesday and received it that Friday. Location of This Business. We do make errors sometimes, but we try very hard to fix them. Feel free to hit us up for anything that may concern you. Update Card - DRB The product works well and customer service is helpful! I apologize for any unforeseen circumstances that were experienced. Thank you Clean Freak. I've purchased most of my equipment and chemicals to start my commercial cleaning business several years ago. When things go wrong, we try to make it right. They responded within 15mins and had the manufacturer send a new hose. It took almost three months to get. We carry in stock flood restoration equipment, floor scrubbers, burnishers, carpet shampooers, air movers, and more. Really sorry that you are having issues with the machine. The issue was corrected and we received everything in a very timely manor. This 17-inch replacement pad holder is used on the Trusted Clean Dura 17. Address: 1702 N 44TH St Phoenix, AZ, 85008-4125 United States See other locations. Used only on carpet with the 14" 20" square scrubber the torque it applied through the pad to the floor was very impressive. Hi there- Have you contacted our equipment services yet? I see where this was purchased in November. Thank you for your Professionalism. Thank you for ordering with us! I apologize that we have to wait for the pick up to get on it's way, before we can release replacement. 2023 Trustpilot, Inc. All rights reserved. Name on Card: Billing Zip/Postal Code: Card Number: Verification Code: Expiration Date: I authorize my plan credit card to be updated. He said it was my responsibility to ask the attendant bringing in the cars to allow a full car space behind me to try and prevent that from happening againI explained if that was the case then they should notify customers of that rather than that being a solutions "after the fact!" Always great to do business with clean freak. Anyway, I contacted them and they agreed to a full refund including shipping. Need to find a different location? I am glad that our customer service team was able to get this taken care of for you. We continually monitor and utilize the approved and EPA-registered list of disinfectants (PDF) by the Center For Disease Control And Prevention. 8 Excellent 4.3 VERIFIED COMPANY In the Vehicles & Transportationcategory www.cleanfreakvaleting.co.uk Visit this website www.cleanfreakvaleting.co.uk Write a review Company activitySee all Claimed profile Write a review Reviews4.3 8total 5-star 100% 4-star 0% 3-star 0% 2-star 0% 1-star 0% Filter Sort: Most relevant JA Jane It works extremely well on the textured concrete garage floors!Great product, outstanding customer service! Hi there- We apologize for your troubles. Randolph, We are happy that we could take care of you in a timely manner. Why You Should Choose Clean Freak Cleaning Services I was given the name of Tracy with a contact number of:480-812-3900. I told him that there has to be something that they can do to prevent this from happening since it was the second time it's happened to me (at that same location,) or maybe they shouldn't be running the car wash if all you can tell customers is I am sorry you got hit, (not once but twice on two different occasions.) GETKLEAN@KLEANFREAK.COM (801)613-7073 Wash Services Thank you for your Professionalism. Add-to-cart functionality has been disabled for this product. Hi Brandon- I remember assisting you last week. We thank you for your business! Customer service rep was very knowledgeable and helpful in guiding me to make the right purchase choice. The response from the Management inside was "its like a walmart parking lot, you have to figure it out with the car that hit you." He would not refund the charges and he noted that i have not used their services. 1 review US 3 days ago Verified The problem is I ordered a 17 inch The problem is I ordered a 17 inch buffer carpet scrubbing brush with carpet glide on March 13th 2023 and received the item the first week in June 2023. * How can we help? Compare all Customer Service Representative salaries in Casa Grande I am extremely disappointed and feel that my only other option is to spread the word about how Clean Freak does NOT care about their customers and switch to another car wash (since there is several out there to chose from) and encourage others to do the same. The item(s) we needed to purchase were in stock. Reviews from Clean Freak Car Wash employees about working as a Customer Service Representative at Clean Freak Car Wash. i have sent pictures of the products for over a month. Other than that, the product works great. We provide the customers with an opportunity to browse and post the complaints and reviews Out comes a Hispanic male (I can't recall his name at the moment but I can get it if, necessary) who looked VERY unprofessional with different color highlighter markings all over his face, neck, arms, etc. We look forward to assisting you again! Randolph, We are happy that we could take care of you in a timely manner. ihave have bought over 90 percent of all my janitorial equipment from cleanfreak and to be betrayed hurts my core. Created for any user, this scrubber gives you the best that auto scrubbers have to offer along with simplicity and durability. 4.0 (321) Buy 1, Get 1 50% Off. We very much appreciate your business. Kayla and her partner Always Smile, Professional, Helpful and care that customers have a Pleasant experience while washing our vehicles. Please contact 888-722-5508 to place orders. Mopping sucks. I had an issue with delivery, not their fault package never arrived, but they didnt hesitate to take care of it. Stan from Stanice Services. 1 review US May 1, 2023 Verified 2 issues otherwise okay I purchased a solution tank for my rotary floor machine. Please contact 888-722-5508 to place orders. This includes proper, safe, and effective usage with the intended results of decontamination, minimizing transmission, and delivering custom sanitizing solutions. We offer many different types of specialty machines (self-contained, portable, spotters, rotary scrubbers, CRBs & more). I ordered a fan that was advertised as doing 2,800 CFM. Single pad driver or optional brush with 17" scrubbing path. My car was bumped off the track in the middle of the car wash. The information is conveniently located and the directs are easy to follow! . Learn about Clean Freak Car Wash culture, salaries, benefits, work-life balance, management, job security, and more. To ensure the most accurate data, please turn Javascript on. Have something to share about Clean Freak Car Wash? Please add product to your wishlist to see them here. 9 May . This causes all the water in the tank to run out onto the floor. We appreciate your business! I emailed customer service and I had 4 additional boxes in 48 hours. Clean Freak Car Wash is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Comes standard with pad driver - just choose the right pad for your job and flooring type. Due to the recent worldwide outbreak of the coronavirus (COVID-19), we at Clean Freak FM have become an essential line of defense, and we understand the importance of protecting yourself, your home, and your business from potential contamination. Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations. Low profile and compact design allow you to easily maneuver - even in close quarters. Item I ordered was exactly as described. He listed and quickly sold our Pacific Beach condo read more, Jeremy G. said: When you're calling a company like this, it's because something bad read more, R G. said: I had water leaking under my sink and I didn't know at the time but I had read more, Maria W. said: After our first service last year, I knew that I would hire this read more, Lili A. said: My neighbor referred these guys to us after a horrible flood coming read more, Karen N. said: Trent was always available and super prepared with complete knowledge read more. As a matter of policy, BBB does not endorse any product, service or business. We look forward to working with you again! His response was " sorry, that he hit you but there isn't anything we can do about it, he must have had his car in drive or foot on the gas etc." The most recent one was a couple months ago (can't recall exact date, since I thought my concern would be addressed without me having to file a complaint.) At Clean Freak Cleaning Services in San Diego, we believe that everyone deserves a professional house cleaning without breaking the bank. We had the option to have them delivered, but chose to pick them up in person.

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